Frequently Asked Questions
Welcome to the GRAS-Tool+ FAQ page!
The FAQs have been compiled to provide a quick overview of possible open questions. For further and more in-depth information, the GRAS Tool+ user guide has been developed, which contains all the important information about the GRAS Tool+ and its functions. If you have any further questions about the GRAS Tool+, please contact us.
Access the GRAS Tool+
Explore all the features of the new GRAS Tool+, so you can better evaluate the sustainability risks for your area of interest!
GRAS Tool+ User Account
What happens to the old GRAS Tool account?
The old account will expire as soon as the GRAS Tool expires on November 22, 2023. From this date, only the new GRAS Tool+ will be available. For this, you have to create a new GRAS Tool+ account.
How can I use the GRAS Tool+?
To be able to use the GRAS Tool+, an account must be created. This can be done via the GRAS Tool+ Website –> Register now!
What is a user profile and how can I create one?
A user profile is a personalized account on our platform that allows you to create and manage your cases and, reports. To create one, simply click on the ‘log in’ button and sign up, fill in your details and follow the on-screen instructions.
How many users can use one account?
There are no limitation of users using the same account.
Can we create one account for the whole company?
Yes, that is possible. There are no limitations of users using the same account.
Is the account creation free of charge?
The registration of a new user account as well as the creation of a case is free of charge. The risk analysis of your case is subject to a fee.
What is the Group Manager?
Group your cases with the group manager for different purposes by crop, by cut off date or by different users to organize and manage your data more efficiently.
How can I create a new group for my cases?
Create a new group by typing its name in the designated area and then clicking on ‘add Group’. This action will allow you to view and manage cases within specific groups.
For which countries does the fire alert exist?
For all 70 countries, you can display the fire alerts either for the last 7 days or track historical records to the beginning of 2008.
How can I create Fire Layers with the new GRAS Tool+?
Please have a look into the GRAS Tool+ User Guide, which gives you more information about the creation of fire layers (page 14 -16).
In which languages is the platform available for users?
Our platform is available in multiple languages. You can use our platform in English, French, Spanish. To change the language, click on the language option located in the top-right corner of the homepage. Simply select your preferred language from the available choices in the drop-down menu.
How do I access the feature for managing groups on the website?
To access the group management feature, click on ‘Groups’ located on the right side of the screen. This will allow you to view and manage cases within specific groups.
How will I know if the group creation is successful?
A confirmation screen will appear on the screen to notify you of the successful creation of the new group. This ensures that your group has been added as intended.
Case Creation and GRAS Risk Reports
How do I create a new case?
To create a new case, go to Cases and click on ‘New Case’. This action will open a new dialog box that includes terms and conditions, legal information and contact details.
Can I adjust the deforestation cut off date for my case?
Yes, you can adjust the deforestation year based on the certification system or regulation you follow. The available years are 2021 (EUDR), 2008 (ISCC,REDD), and 2006 (4C).
How do I choose the cut-off year for my case?
During case creation, you can select the cut-off year by using the dropdown menu to select the desired year.
Is there an option to add a group to my case?
Yes, there is an option to add a group to your case. Please have a look into the GRAS Tool+ User Guide, which gives you more information (page 20).
What is the process for selecting the country of assessment?
You can select the country of assessment during the case creation process. Simply choose the relevant country from the available options.
Can I upload my farm outlines?
Yes, thats possible. You can only upload your farm outlines as a KML file.
What are the optional steps during case creation?
You have the option to upload KML file, explore visualization settings, or proceed without a KML file. These steps allow you to customize your case based on your preferences.
How do I set the location for my case?
There are several ways to set the location. You can either automatically set the location based on the centroid of the uploaded file, or you can choose a location by typing an address or entering coordinates in latitude/longitude.
How can I adjust my GRAS index preference on the platform?
To adjust your GRAS index preference, click on the dedicated button in the case manager.
What options are available for setting the GRAS index preference?
Use the slider to set the value to your preferred percentage, with the ability to reset changes using a dedicated reset button.
How do I save my adjusted GRAS index preference?
Once you have set the desired value using the slider, click on the ‘Update’ button to save your changes. The case will be saved automatically with the updated GRAS index preference.
How do I finalize the case creation process?
To finalize the case, ensure that all the content is accurate and adjust as needed on previous pages. Then, confirm case creation by clicking the check box.
At what stage do I have to pay for the GRAS Tool+?
You only pay for a report plan. With each plan you buy credit with which you can generate GRAS reports. The creation of an account as well as a case is free of charge.
Is there a discount for the GRAS Tool+?
GRAS offers you various plans. As a frequent user, you can use the Pro Heavy Plan, which already grants you a discount up to 50%.
Which report plans are available in the tool?
You can choose between 6 different GRAS Tool+ plans, based on how often you want to create reports: single, double, seldom, regular or pro (light and heavy).
How can I access the 'Purchase Report Plan' without credits?
From your user account, you can access the ‘Purchase Report Plan’ or after clicking on “Buy Report” in the case manager.
How do I make a purchase using credits?
To make a purchase, click on ‘Buy Report’. If you have available credits, they will be used for the purchase. Follow the on-screen instructions to confirm your choice. You will be informed at each purchase about your current credit.
What happens if I don't have enough credits for a purchase?
If you don’t have sufficient credits, the will have the option to access the “Report Plans” section of tool. From there, you can easily purchase a new plan and then buy a GRAS report.
How will I know if my purchase is successful?
If the purchase is successful, a notification will appear on the screen. You will also receive an email confirming the completion of the transaction.
Is there an expiry date for the credit?
The credit can be used for up to 3 years after the purchase of the credits.
Is there a notice period?
No, with the account of the GRAS Tool+ there is no notice period.